FAQs
Q: Can you clear a shed as well as the garage?
A: Yes. Send photos of both spaces so the team can quote the garage and shed clearance together.
Q: Do I need to be present?
A: Not always, if safe access is provided and “keep” items are clearly separated.
Q: What if I’m not sure whether an item is restricted?
A: Send a photo before booking.
Q: What items can you not remove from a garage?
A: We cannot remove asbestos, oils, solvents, paint, chemicals, or medical waste. If you are unsure about a specific item, contact us before booking, and we will confirm. A full list of restricted items is available in our Terms and Conditions.
Q: Do I need to sort everything before the team arrives?
A: Not always. It helps to separate items you want to keep, but the team can remove mixed clutter once the agreed-upon items are clear.
Q: How do I get the most accurate quote?
A: Send photos of the items, the postcode, and access details. Include anything heavy, awkward, or built in, so the quote is accurate.
Q: Do you need to access the garage from inside the property?
A: Not necessarily. As long as there is direct access to the garage from outside, we can work without entering the main property. Let us know the access situation when you get in touch, and we will plan accordingly.
Q: Can you help if access or parking is difficult?
A: Yes. Send access notes with your photos, including parking distance, narrow lanes, gates, stairs, or steep drives.